Health Care Delivery

Informing program design, decision-making, and outcomes

Decision-makers across the health care system seek effective strategies to improve quality, lower costs, increase access, and coordinate care. Administrators of care delivery systems are being challenged to overhaul how care is delivered while also meeting workforce and patient needs.

From quality measure development and implementation, patient safety, and health IT to new patient engagement strategies, our experts help you navigate emerging payment models, evaluate their practical application, and generate and interpret evidence to improve health care delivery. On your path to improving care delivery, we can help you evaluate the practical applications of new models for specific patient populations and care settings.

From defining quality measures to assessing performance to helping implement initiatives that reduce quality gaps and improve patient safety, we can provide the evidence and assistance you need to make measurable improvements in care quality.

Areas of Expertise

  • Quality Measure Development and Reporting
  • Program Design, Implementation, and Evaluation
  • Patient Attribution
  • Patient Engagement
  • Data Analytics and Informatics


Strengthening Primary Care Through Payment and Care Delivery Transformation

Comprehensive Primary Care Plus (CPC+) is a national advanced primary care medical home model sponsored by the Centers for Medicare & Medicaid Services (CMS) that aims to strengthen primary care…
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Creating Quality-of-Care Measures for Use Across Post-Acute Care Settings

Measuring health care quality is the key to improving health outcomes, reducing morbidity and mortality, and increasing the accountability of providers to consumers and purchasers. Patients and payers rely on…
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A New Tool for Providers to Help Cancer Patients Understand and Prepare for Treatment Costs

Cancer is a devastating—yet all-too-common—diagnosis in the United States. Apart from uncertainty around treatment and outcomes, patients must also deal with the uncertainty of the financial burden treatment may pose—"What…
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