Redefining the Patient Experience for Better Outcomes
With an ever-increasing number of clinical measures to sort through, it’s becoming harder to understand what matters most to patients.
RTI Health Advance helps clients model, track, and improve patient experience using qualitative and quantitative data and methods that elicit actionable engagement and decision-making strategies.
Our team of methodologists, educators, and behavioral scientists translate your data into patient-centered programs and approaches that attract, engage, and retain patients, plan members, employees, caregivers, and your key stakeholders.
Because engaged and satisfied patients drive better outcomes.
We Help Clients
- Gather and Assess Patient Experience Data
- Improve Patient Perceptions and Satisfaction Metrics
- Design Patient Experience Improvement Programs
- Encourage Program Adoption and Adherence
- Enhance Care Coordination and Delivery
- Address Social Determinants of Health
Practical Solutions That Improve Patient Experience
Gauging the Impact of Electronic Prior Authorization
As part of AHIP’s Fast PATH initiative, we analyzed transactions from participating health plans to assess volume, approval rates, and processing times before and after electronic prior authorization implementation to understand its potential to improve provider and patient experience.