Long-Term Care Awareness and Planning

What do Americans want?

By Angela Greene Galina Khatutsky

Developing effective policies for long-term care services and supports (LTSS) requires an understanding of consumer preferences and what consumers are willing to pay for long-term care services. It also enables insurance companies to design long-term care policies that consumers may consider buying.

To inform such policies, RTI conducted a national survey of adults regarding their knowledge, experiences, and concerns around long-term services and their willingness to pay for different options.

This survey revealed that although Americans are concerned about becoming disabled and needing LTSS, they are unprepared to meet their future LTSS needs. In addition, results revealed tremendous gaps in knowledge among the U.S. working population about how the LTSS system works and what LTSS costs, providing policymakers with a specific road map for future public education efforts. Finally, findings indicate that respondents preferred voluntary options for long-term care insurance, whether private or public; the respondents did not support mandatory public long-term care insurance options.